How to Remove a CRB Listing

Request your free CRB report annually via paybill 220388—enter your National ID as account number.

Review the report for errors (e.g., outdated loans) and formally dispute listings in writing. Providers must respond within 30 day.

If errors are confirmed, the CRB will clear your name at no cost and issue a clearance certificate.

Keep records of correspondence and follow up promptly to ensure timely removal of incorrect entries.